A Brief History of Enterprise Communications
Traditional telephone sets were used by businesses all over the world to manage their connectivity needs through the Public Switched Telephone Network for decades. While this method was satisfying and consistent, it wasn't always the most successful. After a few years, businesses began to use Private Branch Exchange (PBE). This collaboration model allowed workers to access to a large number of extensions while still taking advantage of phone conferencing capability. Then came Voice over IP (VoIP), which revolutionised the telecommunications industry by providing extremely low-cost global connectivity solutions. Digitally transformed industries, on the other hand, want more than just speech in the fourth industrial revolution. They need video conferencing, comprehensive networking systems, instant messaging, two-way SMS, number discovery, and other services. The Connectivity-Platform-as-a-Service (CPaaS) model was created to achieve business mobility and seamless collaboration acros